Rod Speed
2005-12-18 00:36:14 UTC
Rather odd problem with a Win98SE install on a Compaq Prosignia 340.
IE, OE, VET and firefox all crash very quickly after starting them.
Everything else works fine.
Those that do crash are all attempting to use the net.
Firefox was installed after first seeing the problem and
is the evidence that there is some fundamental problem
with net access somewhere.
The system file checker did replace a couple of files, made no difference.
It was running IE and OE 6, repairing IE 6 made no
difference, uninstalling that back to 5 made no difference.
Same result with the internal modem and an external router.
Clean install of 98SE fixes the problem completely so its
clearly SE thats got screwed up somehow. Reasonably
clean install of SE, tho its been installed quite a while now.
Main problem is that I cant get the Compaq QuickRestore
to even start, it just whines 'restoration cannot continue',
This is caused by one of the following conditions :
The QuickRestore disk is not in the drive
cant be that, the CD is in the drive and the floppy makes no difference
This QuickRestore disk is not designed for this computer
thats a real possibility, as far as I know its never been used
The system board has been replace
not as far as I am aware
The Flash BIOS is corrupt or has been rewritten
no evidence of either
A hardware error has occurred
no evidence of any hardware problem.
It comes with a diskette too which appears to write the serial
number to the hard drive and diskette. That runs fine with no
complaints and it makes no difference if thats in the drive when
the QuickRestore CD is booted.
So I'd like some way of actually fixing the problem in the current
SE install thats causing the crashes in IE, OE, VET and firefox.
Presumably it must be a problem with one of the dlls or something,
but the system file checker doesnt see any problem with any of them.
Or some way of getting the QuickRestore to work.
I can obviously do a clean install of SE from a normal OEM CD
and the product key on the SE manual works fine. But thats quite
a bit different in detail to the original SE install, no drivers etc and
it looks like there is a problem with the drivers from
http://h18007.www1.hp.com/support/files/DesktopProsignia/us/family/134.html?lang=en&cc=us&prodSeriesId=96448
no obviously suitable video driver for starters, this one has an intel
chipset video. The original SE install has got the supplementary
drivers on the hard drive too, so you dont have to fart around
with a CD when say adding a NIC etc either.
IE, OE, VET and firefox all crash very quickly after starting them.
Everything else works fine.
Those that do crash are all attempting to use the net.
Firefox was installed after first seeing the problem and
is the evidence that there is some fundamental problem
with net access somewhere.
The system file checker did replace a couple of files, made no difference.
It was running IE and OE 6, repairing IE 6 made no
difference, uninstalling that back to 5 made no difference.
Same result with the internal modem and an external router.
Clean install of 98SE fixes the problem completely so its
clearly SE thats got screwed up somehow. Reasonably
clean install of SE, tho its been installed quite a while now.
Main problem is that I cant get the Compaq QuickRestore
to even start, it just whines 'restoration cannot continue',
This is caused by one of the following conditions :
The QuickRestore disk is not in the drive
cant be that, the CD is in the drive and the floppy makes no difference
This QuickRestore disk is not designed for this computer
thats a real possibility, as far as I know its never been used
The system board has been replace
not as far as I am aware
The Flash BIOS is corrupt or has been rewritten
no evidence of either
A hardware error has occurred
no evidence of any hardware problem.
It comes with a diskette too which appears to write the serial
number to the hard drive and diskette. That runs fine with no
complaints and it makes no difference if thats in the drive when
the QuickRestore CD is booted.
So I'd like some way of actually fixing the problem in the current
SE install thats causing the crashes in IE, OE, VET and firefox.
Presumably it must be a problem with one of the dlls or something,
but the system file checker doesnt see any problem with any of them.
Or some way of getting the QuickRestore to work.
I can obviously do a clean install of SE from a normal OEM CD
and the product key on the SE manual works fine. But thats quite
a bit different in detail to the original SE install, no drivers etc and
it looks like there is a problem with the drivers from
http://h18007.www1.hp.com/support/files/DesktopProsignia/us/family/134.html?lang=en&cc=us&prodSeriesId=96448
no obviously suitable video driver for starters, this one has an intel
chipset video. The original SE install has got the supplementary
drivers on the hard drive too, so you dont have to fart around
with a CD when say adding a NIC etc either.